No product or part shall be returned to EBS without written authorization first having been obtained from EBS. To be eligible for return products must be in original packaging and condition. Buyer is responsible for shipping costs associated with return of products. A 15% restocking fee will be applied to all returned products. Products that have been damaged, used, or altered will not be accepted for return. Products that arrive to our facility without a return authorization, damaged, or that do not have prepaid ship charges will be returned to you at your cost. Some products are not eligible for return including but not limited to gaskets, oil seals, lubricants, and special order items.